Returns & Exchanges

At Venus, we want you to feel confident in every outfit, which is why we offer a seamless 30-day return policy for all unworn apparel and accessories. If your latest fashion find isn't a perfect fit, we are happy to provide a full refund or exchange to ensure your style never misses a beat.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the original items with tags still attached into the shipping mailer and include the printed packing slip inside.

• 3.
  Attach the Label

  Download and print our prepaid shipping label from the portal, then secure it firmly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking number to monitor your refund status in real-time.